Downloads & Refunds
Download Policy
Welcome to Red Frame Publishing's download policy. Follow the steps to purchase art through Red Frame Publishing's website. You will receive an email with your digital purchase.
You have 30 days to download your purchase, so please download your purchase within this time frame. You will be reminded of the 30 day downloading policy in your email.
We are not responsible for any order that was not downloaded within the 30 time period.
Thank you.
Refund Policy
At Red Frame Publishing, we stand behind the quality of our digital products. Content warnings appear before each project as a way to inform you about the contents of each project before you purchase.
Please get in touch immediately if your purchase wasn't able to download for any reason. We will do our best to make sure your purchased product is sent on to you ASAP. If we are not able to fix download problems within a reasonable timeframe, you are of course welcome to a refund.